Shipping policy
Last Updated: June 2026
At Screwify.store, we are committed to delivering professional tools and equipment to customers around the world. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
By placing an order through our website, you acknowledge and agree to the terms outlined in this Shipping Policy.
1. COMPANY INFORMATION
Screwify.store
840 Rue de Nemours
Québec, QC
Canada
Email: support@Screwify.store
Phone: (519) 653-7579
2. SHIPPING COVERAGE
Screwify.store proudly ships to customers in many countries worldwide.
Shipping availability may vary based on:
Carrier restrictions
Local regulations
Customs limitations
Political conditions
Natural disasters
Logistics availability
Some remote locations may require additional delivery time.
We reserve the right to decline shipment to regions where delivery services are unavailable or unreliable.
3. ORDER PROCESSING TIME
Orders are generally processed within:
1 to 3 business days
Processing includes:
Payment verification
Fraud screening
Inventory confirmation
Packaging preparation
Shipping label creation
Carrier handoff
Orders placed during weekends or holidays may require additional processing time.
Processing times are estimates and are not guaranteed.
4. SHIPPING TIME ESTIMATES
Estimated delivery times vary depending on destination.
Canada
7 to 15 business days
United States
7 to 15 business days
United Kingdom
7 to 18 business days
Australia
8 to 18 business days
New Zealand
8 to 20 business days
Europe
7 to 20 business days
Asia
7 to 20 business days
Other International Destinations
10 to 25 business days
These estimates exclude processing time.
Actual delivery times may vary.
5. FREE SHIPPING
Screwify.store may offer free shipping promotions on eligible products or orders.
Free shipping offers may:
Be limited by location
Be limited by order value
Be limited by promotional periods
Be modified or discontinued without notice
Shipping methods used for free shipping are selected at our discretion.
6. SHIPPING CARRIERS
We work with a variety of international and domestic logistics partners including:
Postal services
Courier services
Regional delivery providers
International freight operators
The carrier selected may vary depending on destination and package characteristics.
7. ORDER TRACKING
Most orders include tracking information.
Tracking numbers are generally issued after shipment.
Customers will receive tracking details via email when available.
Tracking updates depend on carrier systems and may occasionally experience delays.
8. MULTIPLE SHIPMENTS
Orders containing multiple products may be shipped separately.
Reasons include:
Warehouse availability
Supplier location
Package size restrictions
Inventory distribution
Carrier optimization
Customers may receive multiple tracking numbers for a single order.
9. SHIPPING ADDRESS ACCURACY
Customers are responsible for providing complete and accurate shipping information.
Please verify:
Recipient name
Street address
Apartment number
Postal code
Phone number
Country selection
Incorrect information may result in:
Delivery delays
Lost packages
Additional carrier fees
Returned shipments
Failed delivery attempts
Screwify.store is not responsible for losses resulting from incorrect addresses provided by customers.
10. ADDRESS CHANGES
Address modifications may only be possible before an order enters shipment processing.
Once an order has been dispatched, address changes may not be possible.
Customers should contact support immediately if corrections are needed.
11. CUSTOMS DUTIES AND TAXES
International orders may be subject to:
Import duties
Customs fees
VAT
GST
Local taxes
Brokerage charges
These fees are determined by local authorities and are the responsibility of the customer unless otherwise required by law.
Screwify.store does not control customs assessments.
12. CUSTOMS DELAYS
International shipments may be delayed by customs authorities.
Customs processing times vary by country.
Screwify.store cannot guarantee customs clearance speed and is not responsible for customs-related delays.
13. LOST PACKAGES
If a shipment appears lost, customers should contact us as soon as possible.
We may:
Open a carrier investigation
Request additional information
Verify shipment status
Coordinate with logistics partners
A shipment may only be classified as lost after carrier review.
Resolution options may include:
Replacement shipment
Store credit
Refund
Subject to investigation results.
14. DAMAGED SHIPMENTS
If an order arrives damaged, customers should notify us within 7 days after delivery.
Please provide:
Photos of damaged packaging
Photos of the product
Order number
Description of damage
After review, we may provide:
Replacement
Refund
Store credit
Alternative resolution
15. STOLEN PACKAGES
If tracking confirms delivery but the package cannot be located:
Customers should first:
Check around the property
Contact neighbors
Contact building management
Check secure delivery locations
Contact the carrier
Although we will assist when possible, Screwify.store is not responsible for theft occurring after confirmed delivery.
Each situation is reviewed individually.
16. UNDELIVERABLE SHIPMENTS
Packages may be returned due to:
Incorrect address
Failed delivery attempts
Refused delivery
Customs issues
Carrier inability to access location
Unclaimed packages
Returned shipments may incur:
Return shipping fees
Carrier charges
Administrative costs
These costs may be deducted from any applicable refund.
17. HIGH RISK ORDERS
For security purposes, certain orders may require:
Identity verification
Address verification
Payment confirmation
Additional review
Such measures help protect customers and prevent fraud.
18. SHIPPING RESTRICTIONS
Some products may not be available in certain jurisdictions due to:
Import regulations
Safety standards
Transportation restrictions
Local laws
Customers are responsible for understanding applicable local regulations before placing an order.
19. DELIVERY ESTIMATES DISCLAIMER
Delivery estimates displayed on the website are provided for informational purposes only.
Estimated dates are not guaranteed and may be affected by:
Weather conditions
Transportation disruptions
Carrier delays
Government actions
Customs inspections
Peak season demand
Natural disasters
Global logistics interruptions
20. FORCE MAJEURE
Screwify.store shall not be liable for shipping delays caused by events beyond our reasonable control including:
Natural disasters
Pandemics
Government restrictions
Labor shortages
Transportation interruptions
War
Civil unrest
Cybersecurity incidents
Carrier disruptions
Utility failures
21. SHIPPING POLICY CHANGES
We reserve the right to modify this Shipping Policy at any time.
Changes become effective immediately upon publication on our website.
Customers are encouraged to review this page periodically.
22. CONTACT INFORMATION
For shipping questions or delivery assistance, please contact:
Screwify.store
840 Rue de Nemours
Québec, QC
Canada
Email: support@Screwify.store
Phone: (519) 653-7579
Our customer support team is committed to helping customers receive their orders safely, efficiently, and professionally.